Privacy Policy

How Tucson Water Damage Guide collects, uses, and shares information you submit.

This Privacy Policy explains how Tucson Water Damage Guide ("we," "us," or "this website") collects, uses, and shares information when you use tucsonwaterdamageguide.com (the "Site"). By using the Site, you agree to the practices described here. Last updated 2026-11-15.

Who we are

Tucson Water Damage Guide is an independent referral website. We are not a licensed contractor and do not perform restoration work. We connect homeowners and business owners with independent, third-party water damage restoration companies and publish local guidance. This Site is operated together with related referral sites; form submissions and privacy requests are handled through the operator inbox at [email protected].

Information we collect

If you submit the contact form, we collect the information you provide, which may include name, email address, phone number, ZIP code, the type and description of the water damage, how urgent it is, and your consent to be contacted about the request.

Our hosting provider and the form processor may also collect standard technical data such as IP address, browser type, and the date and time of your visit, which is typical of any website.

How we use and share information

We use form information to respond to your request and to refer you to one or more independent restoration providers. Those providers receive the details you submitted so they can contact you. We may also use the information to operate, secure, and improve the Site, and to keep records of consent.

We do not sell your information as a standalone marketing list. We may receive a referral fee from a provider. We may disclose information if required by law or to protect the rights and safety of this Site or others.

Consent to contact

By submitting our contact form and checking the consent box, you authorize us and the restoration providers we refer you to, to contact you by phone, text message (SMS), and email — including by autodialed or prerecorded message — about your request. This consent is not required to make any purchase. You may revoke consent at any time by replying STOP to any text message or by emailing [email protected].

Access and deletion

You can request access to, correction of, or deletion of the personal information you have submitted to us by emailing [email protected]. We will respond to reasonable requests within a reasonable timeframe. We may not be able to delete information already shared with a matched provider; you will need to contact that provider about their copy.

Children

The Site is intended for adults seeking help with property damage. It is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy. The "last updated" date at the top will change when we do. Continued use of the Site after an update means you accept the revised policy.

Questions

Questions about this Privacy Policy can be sent to [email protected].

This website is an independent referral service. We are not a licensed contractor, and we do not perform water damage restoration, mold remediation, or repair work ourselves. Tucson Water Damage Guide publishes local guidance for Tucson-area homeowners and can pass a request to independent, third-party restoration companies. We may receive a fee from companies we refer you to. Always verify that any contractor you hire holds a current Arizona Registrar of Contractors (ROC) license where required, and appropriate insurance, before work begins. You can start at the official ROC website: roc.az.gov.